Privacy Policy
Crafted Coffee respects your privacy. This policy explains how we collect, use, and protect information when you visit our website, place an order, or contact us.
Information We Collect
We may collect your name, email address, phone number, billing and shipping addresses, order details, and customer service communications.
Payment information is processed securely by third party payment providers. Crafted Coffee does not directly store complete credit or debit card numbers.
We may also collect device information, IP address, browser type, pages viewed, and website activity through cookies, analytics tools, and similar technologies.
How We Use Information
We may use your information to:
Process and deliver orders
Provide customer support
Send order and shipping updates
Prevent fraud and protect our website
Improve our products, website, and advertising
Send promotional emails where permitted
Comply with legal obligations
Sharing Information
We may share information with trusted providers that help us operate our business, including payment processors, shipping carriers, website platforms, analytics services, advertising partners, and customer support providers.
We do not sell personal information for monetary payment. Some advertising or analytics activities may be considered sharing under certain privacy laws.
Cookies and Marketing
Cookies help us operate our website, remember preferences, analyze traffic, and show relevant advertising. You may manage cookies through your browser or available website settings.
You may unsubscribe from promotional emails using the link included in the email. Order related messages may still be sent.
Your Rights
Depending on where you live, you may have the right to request access, correction, deletion, or a copy of your personal information.
To submit a privacy request, email CraftedCoffeeSupport@gmail.com. We may need to verify your identity.
Security and Retention
We use reasonable safeguards to protect personal information and retain it only as long as reasonably necessary for business, legal, accounting, and fraud prevention purposes.
No internet transmission or storage system can be guaranteed completely secure.
Children and International Customers
Our website is not directed toward children under 13, and we do not knowingly collect their personal information.
Customers outside the United States understand that information may be processed in the United States or other countries where our providers operate.
Questions may be sent to CraftedCoffeeSupport@gmail.com.